Driver
Job Overview:
We are looking for a reliable and experienced Driver to join our team at Moskva Beauty Salon & Spa. The ideal candidate will be responsible for transporting staff, clients, and supplies in a timely and safe manner. You will ensure that the company’s vehicle is maintained in good condition and follow all traffic and road safety regulations.
Key Responsibilities:
- Safely transport staff, clients, and supplies to and from the salon and other locations as required.
Job Types: Full-time, Part-time, Contract
Contract length: 12 months
Pay: QAR1,000.00 – QAR1,200.00 per month
Expected hours: 4 per week
License/Certification:
- Driving license (Preferred)
Female Receptionist
ob Title: Female Salon Receptionist
Nationality: Philippines
Job Type: Full-Time
Job Overview:
We are seeking a well-organized and professional Salon Receptionist to join our team. The ideal candidate will be responsible for greeting guests, managing appointments, and ensuring an excellent client experience. If you are highly organized, customer-focused, and can manage peak demand with grace, we’d love to hear from you!
Key Responsibilities:
- Greet all guests warmly and ensure a welcoming atmosphere at the salon.
- Handle client inquiries about salon services and products via phone, email, and in person.
- Book, modify, and monitor appointments using our booking system.
- Process payments for services, ensuring accuracy in transactions and maintaining cash records.
- Maintain the cleanliness and order of the reception area.
- Present yourself with excellent grooming standards in line with Moskva Beauty Salon & Spa’s image.
- Ensure high standards of communication, especially over the phone, maintaining a professional and pleasant demeanor.
- Handle customer service tasks including client greetings, complaints, retention, and follow-ups.
- Prepare daily income reports and provide them to the Salon Supervisor.
- Keep all salon materials (printing, brochures, etc.) well-stocked.
- Monitor timing and efficiency of services provided by technicians.
- Ensure all reception equipment (phones, PDQ machines, printers) is functioning properly.
- Assist guests in a professional and pleasant manner, addressing their needs.
- Acquire and maintain a working knowledge of the booking system and services.
- Handle customer complaints efficiently and escalate to the Salon Supervisor if necessary.
- Promote and cross-sell salon products and services, explaining options to clients.
- Perform additional administrative duties as needed.
Skills:
Customer Service Skills
- Warm Welcoming Attitude: Ability to greet guests warmly and create a welcoming atmosphere.
- Active Listening: Proficient in understanding client needs and addressing inquiries effectively.
Communication Skills
- Verbal Communication: Strong phone etiquette and clear communication skills for handling inquiries and client interactions.
- Written Communication: Ability to compose professional emails and messages with clarity and professionalism.
Organizational Skills
- Appointment Management: Experience in booking, modifying, and monitoring appointments efficiently using a booking system.
- Time Management: Strong ability to prioritize tasks and manage time effectively to ensure smooth reception operations.
Qualifications:
- Previous experience as a receptionist, preferably in a salon or spa setting.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks in a busy environment.
- Proficiency in using booking systems or similar software.
- Strong organizational skills and attention to detail.
- A customer-focused attitude with a professional appearance and demeanor.
- Ability to handle complaints with patience and professionalism.
- Knowledge of beauty services and products is a plus.
Benefits:
- Competitive salary.
- Opportunity for professional growth within the salon industry.
- A positive and supportive team environment.
- Discounts on salon services and products.
If you’re passionate about beauty and customer service and want to be part of a dynamic team, apply today to join our team.
Job Types: Full-time, Permanent
Pay: From QAR2,000.00 per month
