ManpowerGroup Middle East

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Overview

ManpowerGroup™ (NYSE: MAN) is the world’s workforce staffing and recruitment expert, creating innovative workforce solutions for more than 65 years. We connect more than 600,000 people to meaningful work across different skills and industries every day. Through our ManpowerGroup family of brands we help more than 400,000 clients in 80 countries and territories to resource, manage and develop talent. See how ManpowerGroup makes powering the future of work humanly possible: www.manpowergoup.ae Manpower is the global leader in Outsourcing and permanent recruitment workforce solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. Experis is the global leader in professional resourcing and project-based workforce solutions in IT, Finance and Accounting, Legal, Engineering and Healthcare, precisely delivering in-demand talent for mission-critical positions. ManpowerGroup Talent Solutions provides clients outsourcing services in human resources functions, primarily in the areas of large-scale recruiting and workforce-intensive initiatives that are outcome-based. This includes Managed Service Providers and Recruitment Process Outsourcing, where we are one of the largest providers of permanent and contingent recruitment in the world. Right Management is the global career and talent development expert. We improve time to value through our expertise in organizational effectiveness, career management and individual development.

Receptionist

About the job

Our client is seeking a professional, organized, and friendly Arabic speaking Receptionist to join their team in Doha, Qatar.

The Receptionist will serve as the first point of contact for our clients, visitors, and staff. This is responsible for managing the front desk operations, including answering phone calls, greeting visitors, and performing various administrative tasks.

Key Responsibilities:

• Greet and welcome visitors, ensuring they feel comfortable and attend to.

• Answer, screen, and forward incoming phone calls in a polite and efficient manner.

• Manager ad coordinate front desk operations, including keeping the reception area clean and organized.

• Handle incoming and outgoing mail, packages and deliveries.

• Respond to general inquiries and visitors and direct them to the appropriate department or individual.

• Perform other clerical duties as assigned by the manager or supervisor.

Key Skills

  1. Customer Service Excellence:
    • Strong interpersonal skills to create a welcoming environment for visitors and clients.
  2. Effective Communication:
    • Excellent verbal and written communication skills in both Arabic and English to interact clearly and professionally.
  3. Multitasking Ability:
    • Capacity to manage multiple tasks simultaneously while maintaining focus and efficiency.
  4. Organizational Skills:
    • Strong ability to keep the reception area organized and manage front desk operations effectively.
  5. Problem-Solving Skills:
    • Capability to address inquiries and resolve issues promptly and efficiently.
  6. Attention to Detail:
    • Meticulousness in handling tasks such as mail, packages, and administrative duties to avoid errors.
  7. Technical Proficiency:
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office equipment (printers, copiers, scanners).

Qualifications Required:

• College diploma or equivalent (associate’s degree preferred)

• Proven experience as a receptionist, front desk representative, or in a related role is a plus.

• Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) and other office management software.

• Excellent Arabic and English verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Ability to multitask and manage time efficiently.

• Professional appearance and attitude.

• Strong organizational and problem-solving skills.

• Attention to detail and ability to work independently with minimal supervision.

• Ability to maintain confidentiality and handle sensitive information.

• Familiarity with phone systems and office equipment (printers, copiers, scanners)

• Ability to work in a fast-paced environment.

• Punctuality and reliability are essential.

• Multilingual capabilities are a plus.

Sales Executive

About the job

Our client is looking for a Sales executive to join the team in the Logistics, Freight Forwarding.

The successful candidate will be responsible for driving sales growth, building strong customer relationships, and achieving sales targets in in the Logistics, Freight Forwarding. This role requires excellent communication skills, a customer-centric approach, and the ability to identify and convert sales opportunities.

Key Responsibilities:

Sales and Lead Generation: Identify potential customers, generate leads, and develop new business opportunities through cold calls, emails, and networking.

Customer Relationship Management: Build and maintain strong relationships with existing and prospective customers, ensuring customer satisfaction and retention.

Product Knowledge: Develop in-depth knowledge of the company’s products or services to effectively communicate features, benefits, and value propositions.

Sales Presentations: Conduct Service demonstrations and presentations tailored to the needs of each client, highlighting how the product or service can address their specific needs.

Negotiation and Closing: Negotiate pricing, terms, and contracts to close deals. Consistently meet or exceed sales targets and quotas.

Key Skills

  1. Sales Acumen:
    • Strong understanding of sales processes and techniques, with a proven ability to drive sales growth and achieve targets.
  2. Lead Generation:
    • Proficient in identifying potential customers and generating leads through cold calls, emails, and networking.
  3. Customer Relationship Management:
    • Ability to build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention.
  4. Excellent Communication Skills:
    • Strong verbal and written communication skills to effectively convey information and engage with clients.
  5. Product Knowledge:
    • In-depth understanding of the company’s logistics and freight forwarding services, enabling effective communication of features and benefits.
  6. Presentation Skills:
    • Ability to conduct compelling service demonstrations and presentations tailored to meet clients’ specific needs.
  7. Negotiation Skills:
    • Strong negotiation abilities to effectively discuss pricing, terms, and contracts, leading to successful deal closures.
  8. Target Orientation:
    • Motivated to consistently meet or exceed sales targets and quotas.
  9. Market Research:
    • Ability to analyze market trends, competitor activities, and industry developments to identify new sales opportunities.
  10. Problem-Solving Skills:
    • Capable of identifying client needs and offering appropriate solutions to meet those needs effectively.

Market Research: Stay informed about market trends, competitors, and industry developments to identify new opportunities and adjust sales strategies accordingly.

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