Management Solutions International (MSI)

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Overview

Management Solutions International (MSI) is a leading US based Management Consulting firm established in 1987, specializing in Recruitment, Manpower Outsourcing and Business consultancy services.    MSI is a part of CFR Global Executive Search which is a growing alliance of independent Executive Search Companies and has 59 branches across the globe. This gives access to Global database and allows them to effectively conduct Recruitment searches worldwide. Having Offices in Calgary, Doha, Dubai, Virginia working with prominent Government, Semi- Government, Holding Companies and MNCs.   MSI is an ISO 9001:2015 Certified Company. Recruitment Contract Staffing Manpower Outsourcing

Website

http://www.themsigroup.com

Receptionist

Responsibilities

  • Answer and direct phone calls to appropriate departments or individuals.
  • Handle incoming and outgoing mail and packages.
  • Maintain and update the contact database and office files.
  • Assist with administrative tasks such as data entry, filing, and office supply management.
  • Ensure the reception area is clean, organized, and well-stocked.

Qualifications

  • Proven experience as a receptionist, front desk representative, or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (e.g., printers, copiers).
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.

Skills

  1. Communication Skills:
    • Clear and professional verbal and written communication for directing calls and handling inquiries.
  2. Organizational Skills:
    • Ability to maintain a tidy reception area and manage office files efficiently.
  3. Multitasking:
    • Capability to juggle multiple tasks such as answering calls, managing mail, and performing administrative duties simultaneously.
  4. Customer Service Orientation:
    • Strong focus on providing a positive first impression and assisting visitors or clients.
  5. Attention to Detail:
    • Careful in handling data entry and maintaining accurate records in the contact database.
  6. Time Management:
    • Efficiently prioritize tasks to ensure smooth office operations.
  7. Technical Proficiency:
    • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and skilled in using basic office equipment like printers and copiers.
  8. Problem-Solving Skills:
    • Ability to address and resolve visitor inquiries or issues promptly.
  9. Adaptability:
    • Flexibility to adjust to various administrative tasks as needed.

Business Development Executive

Job Description

  • The role of a Business Development Executive is to assist the organisation’s sales and growth effort by contributing to new customer acquisition. He should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitors’ activity.
  • Build contacts with potential clients to create new business opportunities
  • Keep prospective client database updated
  • Make cold calls for new business leads
  • Support in writing new business proposals
  • Maintain knowledge of all product and service offerings of the company
  • Arrange meetings for senior management with prospective clients
  • Follow company guidelines and procedures for the acquisition of customers, submission of tenders etc.

Competencies And Skills Required

  • Must possess strong customer service skills
  • Excellent written and verbal communication
  • Must have good negotiation skills
  • Must be able to create good presentations
  • Must have excellent interpersonal skills
  • Must be detail-oriented and an active listener
  • Ability to work under pressure

Key Skills:

  1. Customer Service Skills:
    • Strong ability to understand and meet the needs of clients, fostering positive relationships.
  2. Communication Skills:
    • Excellent written and verbal communication skills for effective interaction with clients and team members.
  3. Negotiation Skills:
    • Proficient in negotiating terms and conditions to achieve favorable outcomes for the organization.
  4. Presentation Skills:
    • Ability to create engaging and persuasive presentations to showcase products and services to potential clients.

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