Overview
Welcome to Hyatt Regency Oryx Doha! The alluringly modern 5-star business hotel is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar , and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambiance for business and leisure travelers with: • 400 modern and contemporary guestrooms, including two accessible rooms, all with complimentary Wi-Fi. • Regency Club: a hotel-within-a-hotel experience, offering guests who stay in Club Rooms highly personalized service. • Conference and events spaces are located on the first floor and can be conveniently accessed using the staircase or the lift. All meeting rooms have natural daylight. Flexible meeting space divided into 11 meeting rooms and two ballrooms that can be adapted to suit all types of events and equipped with audio-visual and communications technologies. • 7 vibrant food and beverages venues: – Al Nafourah Garden – Lebanese & Middle Eastern – Choices – All Day Dining – Rubix – Bar – The Cellar – Spanish – Sky Lounge – Lounge – Splash – Pool Bar – In-Room Service • Fitness Center: Club Olympus Spa & Fitness offers a temperature-controlled outdoor swimming pool, separate massage rooms, whirlpool, steam, and sauna.
Website
Phone
41411234Phone number is 41411234
Industry
Hospitality
Company size
201-500 employees237 associated members LinkedIn members who’ve listed Hyatt Regency Oryx Doha as their current workplace on their profile.
Headquarters
Old Airport Road, Doha
Founded
2010
Specialties
Business Hotel, Hotels In Doha, Business Hotels in Doha, Near The Airport, Hospitality, Accommodation, Restaurant & Bar, Catering, Meetings and Events, 5-star Business Hotel, Outside Catering, and Hyatt Hotels
Guest Service Officer – Front Office
Summary:
Welcome to Hyatt Regency!
One of Hyatt’s very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
About the role:
We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.
As Guest Service Officer – Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests’ inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.
Key Skills
- Customer Service Skills:
- Strong ability to provide exceptional and tailored service to guests, ensuring a welcoming experience.
- Communication Skills:
- Excellent verbal and written communication skills to interact effectively with guests and colleagues.
- Problem-Solving Skills:
- Ability to proactively resolve service-related concerns and follow up appropriately.
- Interpersonal Skills:
- Friendly and approachable demeanor to engage with guests and create casual conversations.
- Attention to Detail:
- Careful in processing registrations and payments, ensuring accuracy in all transactions.
- Multitasking Abilities:
- Ability to handle multiple tasks simultaneously while maintaining high service standards.
What we are looking for:
- Relevant degree or diploma in Hospitality or Tourism management
- Exceptional interpersonal skills showing care and the ability to connect and care for our guests
- International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
- Desire to constantly learn and ambition to grow
- Ability to work under pressure
- Excellent English
If you are passionate about delivering exceptional experiences and thrive in a dynamic, fast-paced environment, we invite you to apply and become part of our Hyatt Regency Oryx Doha.
Be part of a team that values excellence, innovation, and a passion for hospitality.
