Full job description
Job Title: Cashier (Female, Preferred)
Starting Monthly Salary: QAR 1,800 (plus duty meal, shared room accommodation, and transportation)
Job Summary: We are currently seeking a skilled and customer-focused individual to join our team as a Waiter – Cashier. In this dual role, you will be responsible for providing exceptional service to our guests as a waiter while also handling cashier duties efficiently and accurately.
Key Responsibilities
- Process guest payments, including cash, credit/debit cards, and mobile payments, accurately and efficiently.
- Handle cash transactions and reconcile cash drawers at the end of each shift, ensuring accuracy and compliance with cash handling procedures.
- Provide guests with itemized receipts and process refunds or exchanges as needed.
- Greet guests warmly upon arrival, escort them to their tables, and present menus.
- Provide attentive and friendly service throughout the dining experience, assisting guests with menu selections, taking orders, and answering questions about menu items.
- Anticipate and fulfill guest needs, ensuring a positive and memorable dining experience for every guest.
- Accurately take food and beverage orders from guests and enter them into the POS system promptly.
- Communicate special requests or dietary restrictions to the kitchen and ensure that orders are prepared correctly.
- Coordinate with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow.
- Build rapport with guests and establish positive relationships to encourage repeat business and loyalty.
- Address guest inquiries, feedback, and concerns in a professional and courteous manner, escalating issues to management as needed.
- Assist with cleaning and maintaining the dining area, including wiping down tables, clearing dishes, and restocking condiments.
- Ensure cleanliness and organization at the cashier station, including the POS system, credit card terminals, and cash registers.
Qualifications:
- Previous experience as a waiter, cashier, or in a customer service role is preferred.
- Strong communication and interpersonal skills with a friendly and outgoing personality.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic math skills and proficiency in handling cash transactions.
- Attention to detail and accuracy in order processing and payment handling.
- Flexibility to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: From QAR1,800.00 per month
Application Question(s):
- In which country are you currently located?
- If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
- Which country are you from? (Nationality)
- What is your age right now?
- Have you read and confirm the job description and salary details for this role?
- Kindly leave your email address: _______
- Did you work as a cashier in a restaurant or hotel before? Yes or No? If Yes, what is the name of the restaurant / hotel?
- ** ALWAYS CHECK YOUR INDEED INBOX FOR JOB APPLICATION STATUS OR INTERVIEW INVITATIONS. CV WITH A PHOTO IS REQUIRED WHEN APPLYING FOR THIS ROLE **
Certainly! Cashiers play a crucial role in retail and service industries by handling customer transactions. Here are the primary duties of a cashier:
- Processing Transactions: Cashiers ring up purchases, scan items, or manually input prices. They calculate totals, apply discounts or promotions, and handle payments, which can include cash, credit/debit cards, checks, or digital wallets.
- Providing Customer Service: Cashiers greet customers, answer questions about products or services, and assist with locating items. They may also handle returns or exchanges and resolve customer complaints or issues.
- Operating Point of Sale (POS) Systems: Cashiers use POS systems to enter transactions, process payments, and generate receipts. They may also use the system to look up product information, check inventory levels, or apply discounts.
- Balancing Cash Drawers: At the beginning and end of their shift, cashiers count the cash in their drawer to ensure it matches the starting amount and reconcile any discrepancies. They also prepare bank deposits and report any shortages or overages.
- Maintaining Cleanliness and Organization: Cashiers keep their work area clean and organized, including the checkout counter, POS system, and surrounding area. They may also restock merchandise, bags, or other supplies as needed.
- Following Security Procedures: Cashiers follow security protocols to prevent theft or fraud, such as verifying identification for certain transactions, checking for counterfeit money, or reporting suspicious behavior to management or security personnel.
- Handling Cash Management Tasks: This can include tasks such as providing change, counting and bundling currency or coins, and ensuring the security of cash and other valuables.
- Promoting Sales and Loyalty Programs: Cashiers may inform customers about ongoing promotions, discounts, or loyalty programs to encourage additional purchases or repeat business.
- Adhering to Policies and Regulations: Cashiers follow company policies, procedures, and legal regulations related to cash handling, privacy, and customer transactions.
- Teamwork and Collaboration: Cashiers often work as part of a team, coordinating with other staff members, such as sales associates, supervisors, or managers, to ensure efficient operations and a positive customer experience.
These duties may vary depending on the specific requirements of the employer and the type of retail or service establishment. Additionally, cashiers may have additional responsibilities based on factors such as their level of experience, seniority, or training.
